Frequently Asked Questions

You’ve Got Questions - We’ve Got Answers

Is your company licensed and insured?

Yes! As required by law for personal transportation services, we are licensed with the Arizona Department of Transportation and carry the required commercial insurance for a livery service. We are also permitted for service at Sky Harbor airport.

What are your service hours?

We are there for you 24/7 and 365 days a year! Our reservation hours are 8 am to 5 pm Monday thru Friday.

How Do You Compare?

Enjoy your professional driver and ride in Lincoln comfort at rates much less than traditional Black Car services and in many cases less than shuttle and rideshare services. Rest assured your pickup will be on time (we always arrive a few minutes early) and enjoy a stress free trip since you'll be in the care of a highly experienced professional driver with extensive knowledge of the valley. Request Quote. We also utilize live flight tracking with information direct from the plane for timely pickups - we know the ETA before the airport board! We are also permitted with Sky Harbor airport and your car will be waiting for you at prearranged on the outer curb (bypassing long lines at the inner curb!). We'll even tell you what carousel your luggage is 'supposed' to be on before you land!

Can you accommodate a walker or wheelchair?

Yes, provided customer is able to enter and exit the vehicle without the walker/wheelchair. The wheelchair must be standard size and collapsible. We specialize in serving elderly clientele.

How do I pay?

Balance due at end of service and cash is the preferred payment method, we also accept all major credit cards (additional 4% transaction fee).

Do you transport pets?

Yes! There is a $10.00 fee for this service and pet must be in carrier.

Do you offer car seat service?

Yes! There is a $10.00 fee for this service and car seat is provided by customer.

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